You are a disgrace.

Your phone line goes dead and you have not replied to any of my emails or messages. Ordered 3 sets of different products on 2MAY2020, as they were in stock and stated they’d ship in 48-72hr . - CIF B98845936 I called the number today (Portugal: 215561068) and waited for an hour and a half to try and speak with someone, with no avail. Could you please give me an update on my order please. All rights reserved. So, they take your money, do not deliver in the time frames promised (even allowing for Covid19 delays), you only receive automated emails, they do not respond to any emails sent via their customer service page, their customer service phone number is permanently busy or goes down completely. Skulm also kept me updated on the order and shipping etc, I would use this company again and already have my eyes on some children’s Scandi style furniture to go with ours. I placed order EJZWLXRBE And received Part of my order but the white Alcupulco Rocking chair did not arrive. J'ai voulu me connecter à mon compte client : impossible, le site se met en bug quand on redemande un mot de passe. J'ai passé une commande pour 8 chaises. Every other day, one of the bolts pops off and we have to tighten them. SKLUM Team Customer Service Department Duncan 2 reviews. Ordered nearly a month ago but still not sent! Brilliant service from beginning to end, ordered four chairs and they were with me within the week, good value and look lovely. Lundi j’appelle la répression des fraudes et compte bien me rapprocher de ma banque ! We ordered 4 stacking garden chairs with a guaranteed 72 hr delivery and no Covid 19 disclaimer. I am very disappointed by the after sales service because it has now been almost a month that I ordered and my package has still not been delivered. Could you please let me know when I will be recovering my order. Chez Sklum, nous prenons la confidentialité et la sécurité de vos données très au sérieux. I have been trying to get hold of Sklum over the past couple of days via email and phone in regards to an order I placed 1st August. Ordered 3 sets of different products on 2MAY2020, as they were in stock and stated they’d ship in 48-72hr .
I’ve tried calling, phone has dead tone. I tried to call more than 30 times during 10 different days but the phone is non reachable or keeps hanging up after 6 … Customer Service Non Existent like my package. I want my refund! Emails sent in asking to cancel order after discovering all the negative experiences, no response; even just to confirm receipt. | Lire 161-180 avis sur 21 156. Absolutely impossible to get through to Customer Service. Six weeks after we ordered the chairs, we finally had notification that they were en route. Your phone line goes dead and you have not replied to any of my emails or messages. We ordered 4 stacking garden chairs with a guaranteed 72 hr delivery and no Covid 19 disclaimer. Commande payée, débitée. No customer service at all. 10 days have passed, nothing.

This never happened. So I am into day 4 of putting order online! On the website it says I have received but it was never delivered. This company is awful. Can’t get in touch with them after sending numerous emails!! Do you agree with SKLUM's TrustScore? The sofa was apparently dispatched last weekend but still no sign. With no email confirmation! Vous pouvez en savoir plus sur la manière de modifier vos paramètres en © All rights reserved | INDECEMI S.L. Says it has been dispatched 10 days ago but not received any further information!?! SKLUM So, they take your money, do not deliver in the time frames promised (even allowing for Covid19 delays), you only receive automated emails, they do not respond to any emails sent via their customer service page, their customer service phone number is permanently busy or goes down completely.

Customer service is hopeless, really, really non-existent. I called on July 30th to which I was told I would get an email in the next week saying the item was shipped. Ordered nearly a month ago but still not sent! I can barely give Sklum one star. See business transparency Rejoignez Sklum! Société à fuir comme la peste !!! Lied about delivery and lied about stock availability. I called the number today (Portugal: 215561068) and waited for an hour and a half to try and speak with someone, with no avail. Could somebody please get in touch? Notre service clientèle est à votre disposition du lundi au vendredi de 10h à 18h pour répondre à vos questions et vous aider à passer vos commandes. Customer Service Non Existent like my package.
See business transparency Contacted you for updates via message portal twice and 3 separate emails. The sofa was apparently dispatched last weekend but still no sign.